For alteration shops
Always know where
Mrs. Johnson's dress is.
You feel personally responsible for every garment that comes through the door. Alter-Sync makes sure you are never the only person in the shop who knows where one is.
A normal Tuesday
The work is fine. The interruptions are the problem.
Chaos feels like part of the business because the information lives in one head and on a rack of paper tags. Alter-Sync moves it to a record the whole shop can read.
The garment that went to the seamstress
It left with a tag and a note. The order record keeps the instructions and measurements, and the QR code on the item opens them from wherever the garment is.
The customer calling to ask
Open the order, read the status, answer the question. No walk to the back, no shouting across the shop.
The week when everything overlaps
Prom, weddings, and a corporate order in the same seven days. The Daily Status dashboard shows what is open, what is overdue, and who is coming in.
Agreed service levels
Set turnaround expectations with your seamstress.
Agree on service levels, then give the team one place to check each order against them. Priority and status are visible on every order, so a Normal hem and an Urgent one are never confused.
- Alteration, Repair, Dry Clean, and New Order types in one list
- Low, Normal, High, and Urgent priority
- Draft, active, on hold, and completed status
- Items with suppliers and overdue work counted on the dashboard
Six demo orders with their type, status, and priority. The rush job is marked and everyone can see it.
A repeat customer's blouse. Her saved sleeve and cuff measurements are already on the order.
Repeat customers
Measure once. Serve them for years.
The regular who brings in four pairs of trousers every spring should not be measured from scratch on paper. Their latest measurement set lives on their profile and carries onto the next order.
Confirm it at the counter, update anything that changed, and the order is ready for the seamstress. How measurements work.
If technology has burned you before
Software built for tailors, not tech experts.
Alter-Sync was built for one shop that had run for decades without a computer on the counter. It asks for the same things your paper form asks for. The people who adopted it first are not the people software usually gets built for.
What you will not have to do
- Learn a point of sale you did not ask for
- Retrain your customers on anything
- Stop using the tags and the rack
What you will do
- Enter each order once, the way you already write it down
- Scan or type a code to open a garment's record
- Look at one screen in the morning instead of asking around
Read why Alter-Sync was built, and who it was built with.
Questions alteration shops ask
Before the walkthrough.
Our seamstress works from home. Can she see the order?
Anyone with a login sees the same record, and the QR code on the garment opens it from a phone. How you set up access for outside help is part of onboarding and something to confirm on the walkthrough.
What about rush jobs and walk-ins?
Every order carries a Low, Normal, High, or Urgent priority, and a status of draft, active, on hold, or completed. A rush hem reads as Urgent to everyone, and it shows on the Daily Status dashboard.
We do dry cleaning too. Does that fit?
Orders can be New Order, Alteration, Repair, or Dry Clean, all in the same list, so a customer who drops off both is one record, not two.
Do we have to change how our shop works?
Alter-Sync gives your team visibility into the work you already do. Bring your order forms to the walkthrough so we can discuss how your process fits.
A conversation about your shop
See your shop in sync.
Bring your order forms to a thirty-minute walkthrough and see how Alter-Sync fits the process you already trust.
Book a WalkthroughPrefer to talk first? Call (205) 541-0683 or email Darrell.